Planning The Perfect Project – A Work in Progress

“A goal without a plan is just a wish.” ― Antoine de Saint-Exupéry, writer and pioneering aviator

If you are like the majority of business owners and project managers working in construction, you might put projects together conceptually on bid day, but not take the detailed effort to plan them after contracts are received.  Planning can easily be the largest post bid factor to higher profits in the lifespan of a project.  For most estimators, the bid process is a scientific process of multiple hypothesis based on a set of lines and specifications mixed with past experiences.  In the wold of estimating, everything is in theory and based on past projects, but nothing is “concrete”.   In most cases, a project starts as an invitation and then moves to drawn details and plans that amount to lines on paper or a computer screen.  Taking plans and putting them into reality is a delicate process of infinite variables that nobody has complete control of; this fact is what leads many good leaders to abandon detailed plans and rely on instinct and quick reactions to drive a project.  This very same instinct can lead down a trail of costly mistakes and avoidable rework if it is not executed correctly.

While bidding is taking your best guess based on past experience, and putting a realistic number to a plan, project planning is much more involved.  This process is commonly overlooked because the daily inertia of other ongoing projects keeps focus on the NOW and not the FUTURE.  One of the most difficult transitions for a contractor is moving from bid to reality; it is hard to take the plans from an estimators desk (and mind) and transport them into the actions of field installers.  Even when managers stay on task and work with installers on a daily basis, projects can still suffer from poor plan execution if the plan is not put into place before the project begins.

A Good Resource for Project Planning

Sometimes preaching to the choir is my calling; As a manager and owner, I have suffered the shortcomings of poor planing, more times than not.  It takes one well planned and executed project to highlight all of the shortcomings that exist in other projects, and one very poorly planed project to send the team racing back to the dry erase board to fix upcoming projects.  Through my experience, below is a few steps that can guide a team through the process; it is a simple guide that needs to be fine tuned per project and scope, but can serve as a starting point for a successful project.

  • 1.  Start with the Bid Process but do not waste valuable time:
    • Look at every relevant specification and detail to your scope of work (don’t assume you know what the customer wants)
    • Start early enough to ask questions – Make sure you get the answers.
    • If in doubt – clarify your scope on your estimate.
    • Pull from past experience and make adjustments (know your limitations and price them into the project – whatever can go wrong, probably will times 2)
  • 2.  Save your work and notes (not documenting today will leave you scrambling tomorrow)
    • Keep all handwritten notes and scan them to a data file.
    • Keep any photographs of the site in a data file.
    • Keep any important detailed drawings/plans and save them to a data file.
  • 3.  Look over the Contract (if you are lucky enough to be the winning bidder)
    • Is there a reason you were the low bidder?  Qualify your bid before executing contracts)
    • Check you raw material prices – suppliers may have raised prices after you bid the project.
    • Check your work – make sure your bid was based on the most recent plans and addendum’s.   Don’t get caught giving free work for something you can clarify before entering into a contract.
    • Deal with reputable Contractors – let experience guide you into contracts with people that you can trust.
  • 4.  Schedule:
    • Place the project on a schedule as soon as you can (it can be moved)
    • Be flexible but firm – Schedule 25% extra time for a job and make sure you have the manpower to accomplish the published schedule.  Under promise on your schedule and Over deliver.
  • 5.  PLAN:
    • Meet with your teem at the time of contracting and set up a time to go over details before project begins.
    • Don’t waste time – Planning to early is nearly as bad as not planning if either the wrong people are in the meeting, or to much time goes by before the project – “timing is everything”.
    • Set out some goals for ordering materials, special tools and select preferred applicators for a project.
    • Have everything you need available before a project begins (keep in mind that you will never really have EVERYTHING)
    • Agree with your team, that the plan is a living thing – be open to its evolution.
  • 6.  Execution:
    • Always schedule a pre-construction meeting or site visit at least week before begging a project.
    • Share your plan with the project superintendent and project manager before beginning – put in in writing.
    • Start by assuming that the plan is a good one and get to work
    • Be prepared to modify your plan – the better the plan the less you will have to change; changes to your plan, if done correctly, should result in a change order.
  • 7.  Finish Strong:
    • Pre-punch all of your work and have any site supervisor inspect it before you leave – re-mobilizing is costly.
    • Many projects hold retainage until projects reach substantial completion; secure your final payment by getting any punch list items signed off on.
    • Do your paperwork – Bill the project and turn in all paperwork so that there are no hurdles holding up your final payment.

While the seven items above all appear to be common sense, my team misses many of them on every project due to project blur (the process of overlapping projects that keep a person from giving 100% attention to one thing at a time).  It is important to let a team process one project at a time, and move onto the next project once finished.  In our industry, it is nearly impossible to dedicate time to one project at a time; a team must set limits on meetings and close out one subject before beginning the next.  Try to plan ahead so that when a project is in front of you, there are no time consuming details keeping you from focusing your attention on the next bid.  Like almost everything in life, the process is cyclical and must be kept up with at all times; looking back just slows you down.

“Every minute you spend in planning saves 10 minutes in execution; this gives you a 1,000 percent return on energy!” ― Brian Tracy, author and motivational speaker

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Understanding the Construction “Payment Gap”

it is hard for many people in non-construction based businesses to understand the challenges that most subcontractors face in financing their businesses.  Where most of business is conducted on a point of sale or 30 day term basis, that is not the case for most commercial and industrial construction businesses.

images bills

Subcontractors are the companies hired by a General Contractor to complete each specialized area of work on a construction project.  While there are contracts that protect both parties in this arrangement, a subcontractor is usually responsible for providing both materials and labor to perform their scope of work and that adds an extra layer of challenges when it comes to financing a project.  Most construction projects can take months and even years to to complete while many subcontractors are only on a project for weeks or days which can lead to their profits being tied up for an extended time period.  Most contracts today required the General Contractor to hold a “retainage” until the entire project is accepted and complete.  In many cases this money is not received for a year or more after the original billing; this can mean that a subcontractors profits can be held for over a year.

I have outlined the payment process in other blog posts, but the “payment Gap” that seeks to destroy subcontractors is the most difficult obstacle to overcome.   This obstacle starts with a monthly billing period and extended payment terms based on owner approved payment applications and then progresses to retainages held and warranty periods.  As explained in some of my other blog posts, the billing and payment process is quite confusing and difficult to master, but the most difficult thing is the “gap” between the receivables on a project and the payables. ( billing -resinadviser  ) . While some suppliers will allow for extended payment terms and joint check agreements, most suppliers put their contractors on 30 day terms.  When a subcontractor bills according to contact documents, payment on projects can take 45-90 days in the best case scenarios.  This difference in receivables and payables is what I call the “Payment Gap”.

This gap is not exclusive to the subcontractor, contractor relationship; the gap exists between resin manufactures and their suppliers as well.  Many material suppliers are held hostage to raw material suppliers who change their prices based on market price and demand rather than long term contracts.  They are also plagued with shortages and inconsistencies that have to be dealt with before the product is shipped to its destination.

In Short, there are many hurdles that have to be jumped over before a resinous project can be installed, and even more before it is paid.  It is very difficult for a company to overcome the “payment gap” and achieve financial stability.  Success is measured by getting 90 days ahead of your money and staying that way even when there are inconsistencies in schedules and billed work.

Moral:  If you are a contractor, do not get over extended and always communicate your payment concerns with both your General Contractor and your Supplier.  It is better for everyone involved to be aware of the payment terms.  Always stay 90 days ahead, and watch billings to project what payments will look line down the line.  Plan ahead so that you can manage any surprises.  Ultimately, there should be more advocacy for 30 day payment terms for subcontract work (especially materials and direct labor) with protections for the owner and General Contractor; most projects are bank funded and the funds are readily available before the project begins.  By working together, this problem can be ultimately solved.

 

 

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